We are proud to announce that our certifications for ISO 9001 and ISO 17100 have just been renewed again without any non-conformities. This is particularly good news as our Director, Liz Robertson, was Chair of the international panel that developed ISO 17100.
ISO 9001 is the standard that shows we have systems to establish our clients’ requirements and processes in place to ensure we meet them. It includes elements for design and corrective action so this standard is ideal for the tailor-made language courses we design and deliver for our clients which we constantly monitored and adapt as trainees progress over time. ISO 17100 is a specific standard for translation quality and demonstrates that our teams of translators, editors and project managers are qualified and experienced to the highest standards and that our procedures ensure we deliver translations that are correct, on time and to the planned budget.