Robertson Languages > Cross-Cultural Training

Cross-Cultural Training

Cross-cultural training gives you the knowledge, skills and awareness to work effectively across cultures

Are you regularly travelling abroad for business or relocating employees overseas? Do you work as part of an international team?

Research shows that a lack of understanding when it comes to business etiquette impacts a company’s reputation, with 62% of business travellers confirming that etiquette errors affect a company’s bottom line. Half of business travellers (49%) are worried that they will unknowingly offend a client or business associate.

Avoid cultural errors with cross-cultural training

Cultural awareness training helps you avoid costly cultural mistakes and increases the effectiveness of intercultural communication.

Our cultural training solutions for employees include cultural competency training, cultural shock training, intercultural communication training and social etiquette training to help you build strong global working relationships.

Increase the success of international assignments

Research shows that 20-50% of workers posted overseas return early, at a cost of £250,000 each to their employers.

Cross-cultural training helps employees and their families overcome culture shocks and adjust to their new country of residence, thereby reducing the risk of a failed assignment.

These are some of the programmes we can offer:

Assignee support
We can take the assignee through any issues they will face in their new working environment. Our training will increase their confidence in meeting clients, dealing with suppliers, and day-to-day work experiences of motivating, leading and playing a part in a new team.
Spouse support
The spouse can often be neglected in a relocation. They have the children to look after, the house to run, with the loss of their existing network of friends and family.  By explaining customs, habits and expectations in the new country of residence, we can help them to reach out, to forge new relationships, and also to handle service providers, deal with schools, doctors and generally make life as easy and enjoyable as possible!
Support for children
This can range from academic support in their new school, to joining sports clubs, forming new friendships and making the most of their new environment.
Repatriation support
Life changes when assignees return home. Repatriation support can help you anticipate, understand and adapt to the changes in your life when you return from your relocation, helping you reintegrate back into your new situation.

Why choose our cross-cultural training?

Bespoke: Our training packages are tailored to your needs and requirements.

Experience: We have been providing high-quality corporate training solutions since 1989.

Quality: We are certified to ISO 9001, and deliver outstanding customer service.

Flexibility: We offer our training courses globally and are flexible with dates, times and venues.

Relevant: We have developed a global network of native-speaking trainers who are all fully qualified and will make your cultural awareness training relevant, effective, quick and, most importantly, enjoyable.

For a free discussion of your cross-cultural training requirements please contact us on +44 (0)118 934 6000 or fill in our contact form.

 

WHAT OUR CLIENTS ARE SAYING

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Just wanted to drop you a quick note to say thank you for your help and work last week to resolve the translation questions. This was an important customer for us and I appreciate your professional pro-active approach in dealing with this situation.

Managing Director (Software development company)